Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are Maison Asrar fragrances long-lasting?

Yes, our perfumes are crafted using high concentrations of premium essential oils and fine ingredients to ensure exceptional longevity and a captivating sillage that lasts throughout the day.

Does Maison Asrar offer international shipping?

We currently ship to select regions worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What is your return policy for beauty products?

Due to hygiene and safety standards, we only accept returns on unopened and unused products in their original cellophane packaging within 14 days of delivery.

Are your products cruelty-free?

Maison Asrar is committed to ethical beauty practices. None of our finished products are tested on animals, and we work closely with suppliers who uphold these same values.

How should I store my perfume to maintain its quality?

To preserve the integrity of the scent, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a vanity or a closed cupboard.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.